Returns & Exchanges
At Rokland, we stand behind our high-performance networking and electronics gear with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer a streamlined return process to ensure you get the right equipment for your needs.
Request an RMA
Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Prepare the Package
Securely pack the item in its original packaging, including all antennas, cables, and manuals to ensure a full refund and prevent damage during transit.
Ship to Rokland
Affix the provided return label or your own shipping label to the box and drop it off at the designated carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing